Intelligent software PLUS services. Live-demo Explainer video   The Complete Solution for Customer Service

Our B2B Platform Helps Us Give
Customers the Best Possible Support

Support teams require the right software for their day-to-day tasks. However, they often lack the necessary skills or service staff. Our integrated approach provides you with everything you need to take your customer service to the next level, from a single source ‒ smart tools, know-how and quick access to manpower.

Software

With zezaro biz, you can transform the service quality of your in-house team. This affordable solution provides a range of useful features.

KI

Automate your service processes using artificial intelligence. Our basic software features a highly effective AI module.

Services

Make use of optional zezaro Services. As a flexible outsourcing partner, we can support your customers with a partial or comprehensive package.

Increase Customer Loyalty with zezaro.

Service Providers Benefit as Partners

Customer Service 4.0

zezaro is the practical 360° customer service platform. Modern software makes agents more productive ‒ our service team can support your customers at all times, and our support team offer customised solutions and expert knowledge.

Overview >


Channels and Systems Combined

zezaro biz merges all your customer dialogue into one central system. The Agent-Client software enables quick, reliable working. Your customers will receive precise responses to their enquiries in no time at all.

Software tour >


Intelligent Automation

The integrated AI automatically processes written requests and is extremely effective. It works semantically, which guarantees the best results with minimal effort.

Automation >


Service Teams Available

zezaro Services provides individual customer support. International teams made up of experienced project managers and agents can take on any requested task. The system allows you to keep constant track of all activities.

Services >


Support and Advanced Training

zezaro Support provides your in-house team with support so that it can perform at maximum efficiency. Simply book the relevant module and we will provide the training, advice or coding. We will also be offering tutorial videos in the near future.

Support >


Great Conditions, Flexible Use

Our platform suits every business. The affordable software can be rented per user on a monthly basis. Services or support can be provided at fixed prices based on individual needs.

Price overview >


Partnership with Service Providers

We offer two partnership models: software partners benefit from the flexible team licence with 24/7 support, and service partners also receive lucrative new projects.

Partner program >

Companies of All Sizes Rely on Us for Their Customer Service:


Why
zezaro biz

Why
zezaro Services

KEY FEATURES
 
All-in-one SME solution for simple and personal customer support
 
High level of automation thanks to integrated AI and smart features
 
Flexible and adaptable, our team can help at any time
 
Manage and archive customer data securely
 
Customised support at a guaranteed fixed price
 
Affordable monthly rent without long-term commitment
 
Benefit from extensive know-how

KEY FEATURES
Use and manage professional support services via the platform as required
 
Personal project manager with a highly qualified agent team
 
Complete transparency for all activities
 
zezaro becomes an extension of your in-house team
 
Certified top service quality
 
Flexible allocation of workload and tasks
 
Select how you are billed – processes or agents

Request live-demo Try it out and see for yourself! Start tour Our software is also available as full English version.