Our B2B Platform Helps Us Give
Customers the Best Possible Support
Support teams require the right software for their day-to-day tasks. However, they often lack the necessary skills or service staff. Our integrated approach provides you with everything you need to take your customer service to the next level, from a single source ‒ smart tools, know-how and quick access to manpower.
Software
With zezaro biz, you can transform the service quality of your in-house team. This affordable solution provides a range of useful features.
KI
Automate your service processes using artificial intelligence. Our basic software features a highly effective AI module.
Services
Make use of optional zezaro Services. As a flexible outsourcing partner, we can support your customers with a partial or comprehensive package.
Increase Customer Loyalty with zezaro.
Service Providers Benefit as Partners
Customer Service 4.0
zezaro is the practical 360° customer service platform. Modern software makes agents more productive ‒ our service team can support your customers at all times, and our support team offer customised solutions and expert knowledge.
Channels and Systems Combined
zezaro biz merges all your customer dialogue into one central system. The Agent-Client software enables quick, reliable working. Your customers will receive precise responses to their enquiries in no time at all.
Intelligent Automation
The integrated AI automatically processes written requests and is extremely effective. It works semantically, which guarantees the best results with minimal effort.
Service Teams Available
zezaro Services provides individual customer support. International teams made up of experienced project managers and agents can take on any requested task. The system allows you to keep constant track of all activities.
Support and Advanced Training
zezaro Support provides your in-house team with support so that it can perform at maximum efficiency. Simply book the relevant module and we will provide the training, advice or coding. We will also be offering tutorial videos in the near future.
Great Conditions, Flexible Use
Our platform suits every business. The affordable software can be rented per user on a monthly basis. Services or support can be provided at fixed prices based on individual needs.
Partnership with Service Providers
We offer two partnership models: software partners benefit from the flexible team licence with 24/7 support, and service partners also receive lucrative new projects.
Companies of All Sizes Rely on Us for Their Customer Service:
The zezaro Platform:
Everything from One Provider
Why
zezaro biz
Why
zezaro Services
